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Hi, I'm Melissa.

UX-focused

Content + Instructional Designer 

13+ years of listening to people, untangling complexity, and turning insights into better experiences for humans trying to get things done

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My Resume

For 13+ years I've been creating content about various subjects for diverse audiences with curiosity, creativity, and empathy .

What I'm about

I grew up on Long Island, NY, and now live in Chicago, IL.
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​One of my earliest dream jobs was to follow in Harriet the Spy’s [quiet] footsteps. I loved observing people and writing the truth—an early spark for my passion for storytelling. My career began in journalism, evolved into instructional content design and development, and led me to earn a UX design certificate. Along the way, I discovered a love for creating thoughtful user experiences while staying grounded in my love for writing.
 
Part of my career path was a happy accident, but every step has strengthened my ability to craft clear, purposeful, and engaging content that meets user needs.
 
Outside of work, I enjoy painting, reading, warm days by the pool or beach, cosmetics, and exploring art fairs and farmers' markets (I never skip the samples).

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