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Resume

Content designer and UX writer with 13+ years of experience turning complex systems into clear, user-centered experiences across enterprise teams, startups, and editorial environments.

Career Highlights

13+ years professional writing experience

10K+ employees supported through enterprise content systems

~30% reduction in onboarding friction

90%+ client satisfaction across long-term client work

Career Snapshot

Procyon Services

Freelance Content Designer

3 weeks

NIIT

Senior Content Designer

8 years

Windy City Times

Senior Reporter

10 years

Built the company’s first reusable client-facing collateral system and helped shape the website’s content hierarchy.

Designed enterprise content systems supporting 10K+ employees and led cross-functional teams in Fortune 500 environments.

Reported and wrote 200+ audience-centered stories for Chicago’s award-winning LGBTQ+ publication.

Core Skills

Content design
UX writing
Content strategy
Information architecture
Voice and tone
Content systems
Research synthesis
Cross-functional collaboration

Tools

Figma
FigJam
Lyssna
Google Workspace
Microsoft Office

Education

UX Design Certificate, CareerFoundry

B.A. Journalism, Indiana University Bloomington

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